Latest posts on Audio setup guide topichttps://forum.jammr.net/topic/1987/2023-11-19T12:06:48+00:00General :: Technical support :: Audio setup guide
2023-11-19T12:06:48+00:00stefanha8298<blockquote><em>DanMusicMan</em><br/>Jammr is not listing my audio input/output device, which is a presonus audiobox. It recognizes the device in the MIDI selection, but it's not in the list to be selected in Audio.</blockquote><br/>Hi Dan,<br/>Please make sure that the device is plugged in a few seconds before starting jammr.<br/><br/>If the device still doesn't appear in jammr's preferences, please go to Help | Show log and copy-paste the technical information into a reply here on the forum so I can help diagnose the issue. Thanks!
General :: Technical support :: Audio setup guide
2023-11-16T01:28:57+00:00DanMusicMan8297Jammr is not listing my audio input/output device, which is a presonus audiobox. It recognizes the device in the MIDI selection, but it's not in the list to be selected in Audio.
General :: Technical support :: Audio setup guide
2021-05-09T12:37:39+00:00stefanha5700Hi KennyS,<br/>The Focusrite Scarlett USB interfaces require an ASIO audio driver for low latency recording.<br/><br/>Here is a guide to enabling the ASIO driver, it will fix the issue:<br/><a href="https://forum.jammr.net/topic/2085/">https://forum.jammr.net/topic/2085/</a><br/><br/>Please let me know if you have any questions. Happy jamming!
General :: Technical support :: Audio setup guide
2021-05-08T07:20:55+00:00KennyS5699Hi there,<br/>I'm new here. I can't seem to get rid of the cracking/popping noise that comes at the end of each note that I play – either with my guitar or keyboard. I've tried both audio system options for Windows. I also played around with my audio interface, Scarlett 4i4, buffer size - nothing worked. Sometimes, I had a clean sound no noise whatsoever, without even trying, but only for a few minutes. My friend who is on the other end experienced the same issue. The noise is very bad that we can't play. <br/><br/>Any idea what I've or have not done correctly? <br/><br/>Thanks in advance.
General :: Technical support :: Audio setup guide
2021-02-10T22:37:43+00:00shawnb5441On some of the newer OSs, you need to enable ‘microphone’ input access for the app in question. It's a privacy measure. More here:<br/><a href="https://forum.jammr.net/post/5400/">https://forum.jammr.net/post/5400/</a><br/><br/>Hope this helps,
General :: Technical support :: Audio setup guide
2021-02-10T22:34:16+00:00Jabula5440So we are having problems, I can hear myself and the other party can hear me, but I can't hear anything from the other party although I can hear my metronome and my input fine. I am running Catalina but the other party is running Big Sur, we have heard of audio problems with Big Sur regarding other hardware, could this be the problem? has anyone else had any problems? we have tried a USB multi channel audio interface then tried just the internal Mic and then also a USB Mic but nothing changes! any help would be much appreciated.
General :: Technical support :: Audio setup guide
2020-10-11T07:58:25+00:00stefanha5203Yes, in general jammr is designed for improvising to a chord progression. It is not suited to performing songs from start to finish because there needs to be a repeating structure in order for audio to be in sync.
General :: Technical support :: Audio setup guide
2020-10-09T22:24:48+00:00musicman19765202Hi ok Im back thank you for all the asistance I finally got it working and now I can hear my audio correctly. So a new question I was reading that this Jammr is good for playing songs that repeat the same chord progression over and over. Does that mean that you can't play songs which changes?<br/><br/>Thanks again for your help!<br/><br/>Clifford
General :: Technical support :: Audio setup guide
2020-09-13T13:50:49+00:00stefanha5187Hi Strandman,<br/>Please try disconnecting from the jam session (File | Disconnect) and then go to jammr | Preferences… to check the input/output devices.<br/><br/>The Send button in the bottom-right corner of the jammr window controls whether others can hear you. When it is disabled others will not hear you.
General :: Technical support :: Audio setup guide
2020-09-10T00:35:08+00:00Strandman5186Help! Using a Zoom H6 interface to get the sound into my imac. Getting a level on the meter in the “Sound” section of system preferences but hearing nothing in the headphones and no sound being sent to the other players. Any ideas of what to try?
General :: Technical support :: Audio setup guide
2020-08-11T23:26:13+00:00musicman19765161Hi ok sounds good I will try that and see what happens. <br/><br/>thanks again<br/><br/>Clifford
General :: Technical support :: Audio setup guide
2020-08-08T15:26:42+00:00HighAction5150i see from your screenshot you have your built in microphone selected as the input device where it should be the Line (Audio Input)<br/><br/>i would also suggest putting the samplet rate to 48000
General :: Technical support :: Audio setup guide
2020-08-08T03:16:32+00:00musicman19765149Here is the setting screenshot.
General :: Technical support :: Audio setup guide
2020-08-08T03:16:01+00:00musicman19765148Hi yes so I use the Presonus Audiobox USB 96 and when I tried to jam I did hear metronome and have send button blue. I heard the other musicians perfectly but they said they could not hear me. I have attached a screenshot and log for you.<br/><br/>Thank you so much for all your assistance!<br/><br/>Clifford
General :: Technical support :: Audio setup guide
2020-08-07T06:10:37+00:00stefanha5146Yes.<br/><br/>If it does not work please go to Help | Show log and post the technical information that is displayed. The information will allow me to check the audio configuration and recommend settings.<br/><br/>When you say “audiobox” do you mean a Presonus Audiobox soundcard or something else? Please let me know the manufacturer and model of the device.