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#1 Jan. 3, 2017 01:00:39

JohnPearce
Registered: 2016-11-17
Posts: 2
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Jammr won't launch on OS/X

I have an account and password at the website, but on two different Macs I get the “jammr quit unexpectedly” dialog box the moment I click to open the software. (2 different OS versions: 10.10.5 and 10.8.5)

Help! I'd love to use the product!

John Pearce, 415 388 0184

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#2 Jan. 3, 2017 08:40:55

stefanha
Registered: 2012-11-11
Posts: 1725
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Jammr won't launch on OS/X

Hi,
The latest version of jammr is tested on macOS Sierra (10.12). This could explain why it won't run.

Please open Applications | Utilities | Console. More details on how to open the Console application here:
http://apple.stackexchange.com/questions/26480/where-can-i-find-my-crash-logs

In the Console application you can find the jammr crash reports under “User Reports”.

Please copy-paste the crash report onto the forum here. Or you can email it to info@jammr.net.

Thanks,
Stefan

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#3 Jan. 3, 2017 15:38:56

JohnPearce
Registered: 2016-11-17
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Jammr won't launch on OS/X

Thanks Stefan, the Crash report is very long, I'll email to info@ as you've suggested.
-John

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#4 Jan. 13, 2017 10:35:51

Tsalagi
Registered: 2015-05-12
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Jammr won't launch on OS/X

Hi, Could you please help me with this?
I'm using a mac pro and macbook pro both running OS X.9.5
Jammr is crashing continuously and won't load at all.
Thank you!

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#5 Jan. 13, 2017 10:41:21

stefanha
Registered: 2012-11-11
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Jammr won't launch on OS/X

jammr 1.2.7 requires macOS Sierra (10.12). If you do not want to update your OS please follow these instructions:

You can download the previous Mac version here: https://jammr.net/static/1.2.6/jammr.dmg

The old version asks you to install the update at startup. You can disable the update checker by opening the Terminal app and running the following command:

defaults write net.jammr.jammr jammr.updateUrl -string ''

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