jammr Forum

It's now saying: “Jammr cannot be opened because of a problem. Check with the developer to make sure jammr works with this version of Mac OS X.” Right as I go to open the program. Never actually opens.

I have Mac OS X 10.6.8

Requirements say 10.5 or later.

What am I doing wrong?

Edited birdweek (April 10, 2014 05:19:08)

Hi birdweek,
Sorry to hear jammr is currently not working on your Mac. I am currently traveling and will be able to investigate the issue next week.

Stefan

Hi birdweek,
Please post the “Problem Details and System Configuration” information from the error dialog.

See this screenshot for an example
https://discussions.apple.com/servlet/JiveServlet/showImage/2-21974564-249762/SoftwareUpdater.jpg

The details information will help us solve the version compatibility issue.

Thanks,
Stefan

Process: jammr
Path: /Applications/jammr.app/Contents/MacOS/jammr
Identifier: net.jammr.jammr
Version: ??? (???)
Code Type: X86-64 (Native)
Parent Process: launchd

Date/Time: 2014-04-20 10:29:12.017 -0700
OS Version: Mac OS X 10.6.8 (10K549)
Report Version: 6

Interval Since Last Report: 8215530 sec
Crashes Since Last Report: 19
Per-App Crashes Since Last Report: 5
Anonymous UUID: 30BC2C62-5AE7-4185-9628-87D1F431D441

Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Crashed Thread: 0

Dyld Error Message:
Library not loaded: /usr/lib/libc++.1.dylib
Referenced from: /Applications/jammr.app/Contents/MacOS/../Frameworks/QtWidgets.framework/Versions/5/QtWidgets
Reason: image not found

Binary Images:
0x7fff5fc00000 - 0x7fff5fc3be0f dyld 132.1 (???) <29DECB19-0193-2575-D838-CF743F0400B2> /usr/lib/dyld

Great, this helps. I'm on it.

Stefan

Okay, I emailed you a link to a test version of jammr for Snow Leopard (Mac OS 10.6).

Please let me know if it works. I'll release jammr 1.2.1 with the Snow Leopard fix once you have confirmed.

Thanks,
Stefan

Just got around to testing it out, and it looks like we're back in business. Thanks Stefan!

Cool, thanks for your patience!

A jammr update will be released soon with this fix.

Stefan