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#1 April 3, 2020 19:00:31

maxvolume
Registered: 2020-04-03
Posts: 1
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Can't change audio interface

Running Mac 10.15

I have an audio interface connected but can't switch to it.

Can't even switch to external headphones connected to the mac.

See attached image. I've tried restarting, rebooting, connecting/disconnecting, nothing seems to let me change the audio settings.

Any tips or help?

Attachments:
attachment greyedout.png (38.7 KB)

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#2 April 3, 2020 20:18:18

barrowrg
Registered: 2020-04-02
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Can't change audio interface

I'm running Mac 10.14.6 with a Focusrite iTrack solo. I know the focusrite is working ok with other apps.

Preferences in the file menu is greyed out and inaccessible when i'm am not connected to a server.
When I connect to any server I can select preferences from the file menu but cannot make any changes.

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#3 April 4, 2020 06:51:26

andhai
Registered: 2013-06-03
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Can't change audio interface

Guys you have to be disconnected from a server to change your audio settings!

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#4 April 4, 2020 07:07:30

barrowrg
Registered: 2020-04-02
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Can't change audio interface

@andhai -

Worked it out. I was not connected to a server but the server connection dialogue box was open which prevented the menu option being available

Thank you!

Edited barrowrg (April 4, 2020 07:12:16)

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