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#1 Feb. 27, 2022 23:02:03

CaribSunset
Registered: 2020-03-25
Posts: 2
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Forum still being moderated? Problem with 64 bit install 1.30

Hello,

I tried to install 64 bit version of Jammr 1.30 and it does not execute.
No error message or indication of the problem.

The older 32 bit version ran on this laptop with an error message, but nagged for upgrade.

I uninstalled the older version.

I am on an HP Pavillion Iridium with AMD processor and graphics.

Looking to connect a Boss RC-300 as my interface..

Thanks in advance,
CaribSunset

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#2 Feb. 28, 2022 15:32:02

stefanha
Registered: 2012-11-11
Posts: 1724
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Forum still being moderated? Problem with 64 bit install 1.30

Hi CaribSunset,
Does the installer launch and complete successfully?
https://jammr.net/static/Jammr-installer.exe

You mentioned the 64-bit version of jammr 1.3.0 does not work. Maybe the 32-bit version of jammr 1.3.0 works (try selecting 32-bit in the installer instead of 64-bit)?

jammr saves debug messages to a log file (where “YOUR_USER” is your Windows user name) and it might contain clues about why jammr isn't launching:
C:\Users\YOUR_USER\AppData\Local\jammr\jammr\log.txt

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