Home of the jammr Community
Hello, you have a great product. I have enjoyed using it. I have recently run into some issues. It is now only crashing.
I am using jammr, version 1.3.1 on a 2021 Macbook Pro M1. 16GB, 2TB. Running macOS Venture 13.4.1. I can no longer open the application. It continually crashes and then shuts down.
Please help me if you can. It was working before. Now it isn't.
Thank you.
Ed
Link to example video:
https://tinyurl.com/xywszy4r
Attachments:
Screenshot 2023-08-02 at 4.00.11 PM.png (140.7 KB)
Offline
Hi Ed,
Sorry jammr is crashing on your Mac! Could you copy-paste the full Problem Details and System Configuration text that is displayed after the crash? That will help with resolving the crash.
Have you switched sound cards recently?
Thanks,
Stefan
Offline
I am having the same problem also after upgrading to Ventura (13.5.1)
Login is fine, but crashes when joining a jam (or creating a new one)
problem details:
————————————-
Translated Report (Full Report Below)
————————————-
Process: jammr
Path: /Applications/jammr.app/Contents/MacOS/jammr
Identifier: net.jammr.jammr
Version: 1.3.1 (???)
Code Type: X86-64 (Translated)
Parent Process: launchd
User ID: 501
Date/Time: 2023-08-26 11:11:20.4539 +1000
OS Version: macOS 13.5.1 (22G90)
Report Version: 12
Anonymous UUID: F4B74408-681E-DB1A-A27C-CDC38088ECED
Time Awake Since Boot: 590000 seconds
System Integrity Protection: enabled
Crashed Thread: 12 com.apple.audio.IOThread.client
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Termination Reason: Namespace SIGNAL, Code 6 Abort trap: 6
Terminating Process: jammr
Application Specific Information:
abort() called
Thread 0:: Dispatch queue: com.apple.main-thread
0 ??? 0x7ff8a98029a8 ???
1 libsystem_kernel.dylib 0x7ff819bb6fce __semwait_signal + 10
2 libsystem_c.dylib 0x7ff819aa9585 nanosleep + 196
3 libsystem_c.dylib 0x7ff819aa94bb usleep + 53
4 CoreAudio 0x1129326b7 0x112928000 + 42679
5 CoreAudio 0x112965eab AUHALEntry + 229
6 AudioToolboxCore 0x7ff81b876a18 AudioOutputUnitStop + 207
7 libportaudio.2.dylib 0x10ac2f18e 0x10ac21000 + 57742
8 jammr 0x102477182 PortAudioStreamer::Stop() + 34
9 jammr 0x102477fe3 PortAudioStreamer::Start(char const*, char const*, QList
10 jammr 0x10245370d MainWindow::Connect(QString const&, QString const&, QString const&) + 2029
11 jammr 0x102456543 MainWindow::ShowJammrConnectDialog() + 2227
12 jammr 0x10245297d MainWindow::Startup() + 605
13 QtCore 0x10df47d5f QObject::event(QEvent*) + 943
14 QtWidgets 0x10b4eda7a QWidget::event(QEvent*) + 4698
15 QtWidgets 0x10b5ff435 QMainWindow::event(QEvent*) + 277
16 QtWidgets 0x10b4b1f9a QApplicationPrivate::notify_helper(QObject*, QEvent*) + 266
17 QtWidgets 0x10b4b3426 QApplication::notify(QObject*, QEvent*) + 598
18 QtCore 0x10df1ca54 QCoreApplication::notifyInternal2(QObject*, QEvent*) + 212
19 QtCore 0x10df1dc49 QCoreApplicationPrivate::sendPostedEvents(QObject*, int, QThreadData*) + 809
20 libqcocoa.dylib 0x10c29d0f9 0x10c265000 + 229625
21 CoreFoundation 0x7ff819ccde27 __CFRUNLOOP_IS_CALLING_OUT_TO_AN_OBSERVER_CALLBACK_FUNCTION__ + 23
22 CoreFoundation 0x7ff819ccdd46 __CFRunLoopDoObservers + 482
23 CoreFoundation 0x7ff819ccc8a4 CFRunLoopRunSpecific + 440
24 HIToolbox 0x7ff823c16f3d RunCurrentEventLoopInMode + 292
25 HIToolbox 0x7ff823c16b84 ReceiveNextEventCommon + 199
26 HIToolbox 0x7ff823c16aa8 _BlockUntilNextEventMatchingListInModeWithFilter + 64
27 AppKit 0x7ff81ccc825c _DPSNextEvent + 858
28 AppKit 0x7ff81ccc7106 - + 1214
29 AppKit 0x7ff81ccb9788 - + 586
30 libqcocoa.dylib 0x10c29c5e3 0x10c265000 + 226787
31 QtCore 0x10df18adf QEventLoop::exec(QFlags
32 QtCore 0x10df1d062 QCoreApplication::exec() + 130
33 jammr 0x10244cac5 main + 1109
34 dyld 0x2025bf41f start + 1903
Thread 1:: com.apple.rosetta.exceptionserver
0 runtime 0x7ff7ffdf0634 0x7ff7ffdec000 + 17972
Thread 2:: caulk.messenger.shared:17
0 ??? 0x7ff8a98029a8 ???
1 libsystem_kernel.dylib 0x7ff819bb453e semaphore_wait_trap + 10
2 caulk 0x7ff82394d07e caulk::semaphore::timed_wait(double) + 150
3 caulk 0x7ff82394cf9c caulk::concurrent::details::worker_thread::run() + 30
4 caulk 0x7ff82394ccb0 void* caulk::thread_proxy
5 libsystem_pthread.dylib 0x7ff819bf31d3 _pthread_start + 125
6 libsystem_pthread.dylib 0x7ff819beebd3 thread_start + 15
Thread 3:
0 ??? 0x7ff8a98029a8 ???
1 libsystem_kernel.dylib 0x7ff819bb45c2 mach_msg2_trap + 10
2 libsystem_kernel.dylib 0x7ff819bc273d mach_msg2_internal + 78
3 libsystem_kernel.dylib 0x7ff819bbb5f4 mach_msg_overwrite + 692
4 libsystem_kernel.dylib 0x7ff819bb48aa mach_msg + 19
5 CoreMIDI 0x7ff8334ffd50 XServerMachPort::ReceiveMessage(int&, void*, int&) + 94
6 CoreMIDI 0x7ff8335318c5 MIDIProcess::MIDIInPortThread::Run() + 105
7 CoreMIDI 0x7ff833519c44 CADeprecated::XThread::RunHelper(void*) + 10
8 CoreMIDI 0x7ff83351ae9f CADeprecated::CAPThread::Entry(CADeprecated::CAPThread*) + 77
9 libsystem_pthread.dylib 0x7ff819bf31d3 _pthread_start + 125
10 libsystem_pthread.dylib 0x7ff819beebd3 thread_start + 15
Thread 4:: Qt bearer thread
0 ??? 0x7ff8a98029a8 ???
1 libsystem_kernel.dylib 0x7ff819bbb2ae poll + 10
2 QtCore 0x10df7459a qt_safe_poll(pollfd*, unsigned int, timespec const*) + 90
3 QtCore 0x10df75f91 QEventDispatcherUNIX::processEvents(QFlags
4 QtCore 0x10df18adf QEventLoop::exec(QFlags
5 QtCore 0x10dd48933 QThread::exec() + 131
6 QtCore 0x10dd49899 0x10dd27000 + 141465
7 libsystem_pthread.dylib 0x7ff819bf31d3 _pthread_start + 125
8 libsystem_pthread.dylib 0x7ff819beebd3 thread_start + 15
Thread 5:: QNetworkAccessManager thread
0 ??? 0x7ff8a98029a8 ???
1 libsystem_kernel.dylib 0x7ff819bbb2ae poll + 10
2 QtCore 0x10df7459a qt_safe_poll(pollfd*, unsigned int, timespec const*) + 90
3 QtCore 0x10df75f91 QEventDispatcherUNIX::processEvents(QFlags
4 QtCore 0x10df18adf QEventLoop::exec(QFlags
5 QtCore 0x10dd48933 QThread::exec() + 131
6 QtCore 0x10dd49899 0x10dd27000 + 141465
7 libsystem_pthread.dylib 0x7ff819bf31d3 _pthread_start + 125
8 libsystem_pthread.dylib 0x7ff819beebd3 thread_start + 15
Thread 6:
0 runtime 0x7ff7ffe0e87c 0x7ff7ffdec000 + 141436
Thread 7:: com.apple.NSEventThread
0 ??? 0x7ff8a98029a8 ???
1 libsystem_kernel.dylib 0x7ff819bb45c2 mach_msg2_trap + 10
2 libsystem_kernel.dylib 0x7ff819bc273d mach_msg2_internal + 78
3 libsystem_kernel.dylib 0x7ff819bbb5f4 mach_msg_overwrite + 692
4 libsystem_kernel.dylib 0x7ff819bb48aa mach_msg + 19
5 CoreFoundation 0x7ff819ccea40 __CFRunLoopServiceMachPort + 145
6 CoreFoundation 0x7ff819ccd4cb __CFRunLoopRun + 1365
7 CoreFoundation 0x7ff819ccc91c CFRunLoopRunSpecific + 560
8 AppKit 0x7ff81ce283f5 _NSEventThread + 132
9 libsystem_pthread.dylib 0x7ff819bf31d3 _pthread_start + 125
10 libsystem_pthread.dylib 0x7ff819beebd3 thread_start + 15
Thread 8:: Dispatch queue: com.apple.root.user-interactive-qos
0 ??? 0x7ff8a98029a8 ???
1 libsystem_kernel.dylib 0x7ff819bb4556 semaphore_timedwait_trap + 10
2 libdispatch.dylib 0x7ff819a52582 _dispatch_sema4_timedwait + 72
3 libdispatch.dylib 0x7ff819a529cd _dispatch_semaphore_wait_slow + 58
4 AppKit 0x7ff81d660ae6 __22-_block_invoke_2 + 147
5 QuartzCore 0x7ff821a40112 CA::Transaction::run_commit_handlers(CATransactionPhase) + 98
6 QuartzCore 0x7ff821be523f CA::Context::commit_transaction(CA::Transaction*, double, double*) + 877
7 QuartzCore 0x7ff821a3ed4f CA::Transaction::commit() + 713
8 AppKit 0x7ff81cd13f5d NSPerformVisuallyAtomicChange + 154
9 AppKit 0x7ff81d0de594 __30-_block_invoke + 80
10 libdispatch.dylib 0x7ff819a50d91 _dispatch_call_block_and_release + 12
11 libdispatch.dylib 0x7ff819a52033 _dispatch_client_callout + 8
12 libdispatch.dylib 0x7ff819a620f6 _dispatch_root_queue_drain + 683
13 libdispatch.dylib 0x7ff819a62768 _dispatch_worker_thread2 + 170
14 libsystem_pthread.dylib 0x7ff819befc0f _pthread_wqthread + 257
15 libsystem_pthread.dylib 0x7ff819beebbf start_wqthread + 15
Thread 9:
0 runtime 0x7ff7ffe0e87c 0x7ff7ffdec000 + 141436
Thread 10:
0 runtime 0x7ff7ffe0e87c 0x7ff7ffdec000 + 141436
Thread 11:
0 runtime 0x7ff7ffe0e87c 0x7ff7ffdec000 + 141436
Thread 12 Crashed:: com.apple.audio.IOThread.client
0 ??? 0x7ff8a98029a8 ???
1 libsystem_kernel.dylib 0x7ff819bbb202 __pthread_kill + 10
2 libsystem_pthread.dylib 0x7ff819bf2ee6 pthread_kill + 263
3 libsystem_c.dylib 0x7ff819b19b45 abort + 123
4 libc++abi.dylib 0x7ff819bad282 abort_message + 241
5 libc++abi.dylib 0x7ff819b9f31f demangling_terminate_handler() + 47
6 libc++abi.dylib 0x7ff819bac6db std::__terminate(void (*)()) + 6
7 libc++abi.dylib 0x7ff819bac680 std::terminate() + 32
8 libportaudio.2.dylib 0x10ac2e839 0x10ac21000 + 55353
9 CoreAudio 0x112a33e58 0x112928000 + 1097304
10 CoreAudio 0x112931351 0x112928000 + 37713
11 AudioToolboxCore 0x7ff81b755417 caulk::expected
12 AudioToolboxCore 0x7ff81b6bd0b8 acv2::AudioConverterChain::ObtainInput(acv2::AudioConverterBase&, unsigned int) + 878
13 AudioToolboxCore 0x7ff81b80869e acv2::Resampler2Wrapper:roduceOutput(ACAudioSpan&) + 190
14 AudioToolboxCore 0x7ff81b6bc8c5 acv2::AudioConverterChain:roduceOutput(caulk::function_ref
15 AudioToolboxCore 0x7ff81b754e34 acv2::_AudioConverterFillComplexBuffer(OpaqueAudioConverter*, int (*)(OpaqueAudioConverter*, unsigned int*, AudioBufferList*, AudioStreamPacketDescription**, void*), void*, unsigned int*, AudioBufferList*, AudioStreamPacketDescription*, AudioStreamPacketDependencyInfo*) + 559
16 AudioToolboxCore 0x7ff81b756737 AudioConverterFillComplexBuffer + 86
17 CoreAudio 0x11293023a 0x112928000 + 33338
18 CoreAudio 0x112a399c2 0x112928000 + 1120706
19 CoreAudio 0x112934191 0x112928000 + 49553
20 CoreAudio 0x7ff81bceb50c HALC_ProxyIOContext::IOWorkLoop() + 7734
21 CoreAudio 0x7ff81bce9041 invocation function for block in HALC_ProxyIOContext::HALC_ProxyIOContext(unsigned int, unsigned int) + 80
22 CoreAudio 0x7ff81be5893e HALB_IOThread::Entry(void*) + 72
23 libsystem_pthread.dylib 0x7ff819bf31d3 _pthread_start + 125
24 libsystem_pthread.dylib 0x7ff819beebd3 thread_start + 15
Thread 12 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x0000000000000000 rcx: 0x0000000000000000 rdx: 0x0000000000000000
rdi: 0x00007ff85b5579b0 rsi: 0x0000000000000003 rbp: 0x00007ff819bb06a7 rsp: 0x000000030902c8a0
r8: 0x000000030902e000 r9: 0x00007ff819bb06a7 r10: 0x0000000000000000 r11: 0x00000000e301a84d
r12: 0x000000000001e10b r13: 0x0000003000000008 r14: 0x0000000000000006 r15: 0x0000000000000016
rip:
tmp0: 0xffffffffffffffff tmp1: 0x00007ff8a980297c tmp2: 0x00007ff819bbb1f8
Binary Images:
0x2025b9000 - 0x202654fff dyld (*) <31e1c182-e611-3883-97a3-4334a21c90bd> /usr/lib/dyld
0x7ff7ffdec000 - 0x7ff7ffe1bfff runtime (*) <15ccd9bf-9a15-3540-a1ff-3abea3e2ca9d> /usr/libexec/rosetta/runtime
0x10a566000 - 0x10a5b9fff libRosettaRuntime (*) <429951a9-d91e-35d5-aaea-eecb0a38f677> /Library/Apple/*/libRosettaRuntime
0x102444000 - 0x10249bfff net.jammr.jammr (1.3.1) <6d08dea8-e9e9-3283-ae82-1b75f4b386d8> /Applications/jammr.app/Contents/MacOS/jammr
0x10aaf7000 - 0x10aafffff libportmidi.dylib (*) <3d5cd14a-3a34-3513-9568-b96759e09791> /Applications/jammr.app/Contents/Frameworks/libportmidi.dylib
0x10ab38000 - 0x10ab41fff libqt5keychain.1.dylib (*) <33938c3c-6aa1-3867-8843-63e7ed527443> /Applications/jammr.app/Contents/Frameworks/libqt5keychain.1.dylib
0x10ab1d000 - 0x10ab22fff libogg.0.dylib (*) <8c97e869-59b6-3d5b-8c29-2bb3a69f80c2> /Applications/jammr.app/Contents/Frameworks/libogg.0.dylib
0x10abaa000 - 0x10abdbfff libvorbis.0.dylib (*) <0871236a-2971-34f2-bdfd-f3df51e51e2d> /Applications/jammr.app/Contents/Frameworks/libvorbis.0.dylib
0x10acb7000 - 0x10ad2efff libvorbisenc.2.dylib (*) <6e168f75-f18e-3846-9722-37c10e2682e7> /Applications/jammr.app/Contents/Frameworks/libvorbisenc.2.dylib
0x10ac21000 - 0x10ac32fff libportaudio.2.dylib (*) <20d42701-9618-3395-ba48-c15a977447da> /Applications/jammr.app/Contents/Frameworks/libportaudio.2.dylib
0x10b4a1000 - 0x10b8e5fff org.qt-project.QtWidgets (5.14) <7d24cd3d-1743-398a-922b-ed7f5c5aca8e> /Applications/jammr.app/Contents/Frameworks/QtWidgets.framework/Versions/5/QtWidgets
0x10c85b000 - 0x10cd31fff org.qt-project.QtGui (5.14) <977f1beb-f80f-3ce2-a256-cf3875e4af23> /Applications/jammr.app/Contents/Frameworks/QtGui.framework/Versions/5/QtGui
0x10aee6000 - 0x10aff4fff org.qt-project.QtNetwork (5.14) <70d75b1e-7105-332d-ba08-1a9de4058c76> /Applications/jammr.app/Contents/Frameworks/QtNetwork.framework/Versions/5/QtNetwork
0x10dd27000 - 0x10e285fff org.qt-project.QtCore (5.14) <43587268-771a-352c-b1b5-81f8079f4f76> /Applications/jammr.app/Contents/Frameworks/QtCore.framework/Versions/5/QtCore
0x10c265000 - 0x10c3d0fff libqcocoa.dylib (*)
0x10b259000 - 0x10b283fff org.qt-project.QtPrintSupport (5.14) <5e7b8c8d-b678-31f5-b36a-cbc3ba807f44> /Applications/jammr.app/Contents/Frameworks/QtPrintSupport.framework/Versions/5/QtPrintSupport
0x10c6f6000 - 0x10c71bfff libqmacstyle.dylib (*)
0x10c784000 - 0x10c78bfff libqgenericbearer.dylib (*)
0x112928000 - 0x112a67fff com.apple.audio.units.Components (1.14)
0x125b9d000 - 0x125ba4fff libqgif.dylib (*)
0x125bbb000 - 0x125bc2fff libqicns.dylib (*)
0x125bda000 - 0x125be0fff libqico.dylib (*) <70550e87-e2b4-3f89-a75d-863afeaf45d2> /Applications/jammr.app/Contents/PlugIns/imageformats/libqico.dylib
0x125c66000 - 0x125ccafff libqjpeg.dylib (*)
0x125bf7000 - 0x125bfdfff libqmacheif.dylib (*) <810b28d4-7fce-3191-ba04-ebbdedf76a86> /Applications/jammr.app/Contents/PlugIns/imageformats/libqmacheif.dylib
0x125c12000 - 0x125c17fff libqmacjp2.dylib (*)
0x125c2c000 - 0x125c30fff libqtga.dylib (*) <7603d473-8c07-3fc4-b10c-aabe16d681be> /Applications/jammr.app/Contents/PlugIns/imageformats/libqtga.dylib
0x125db4000 - 0x125e1afff libqtiff.dylib (*) <900fbbe9-efd0-3a16-a618-0e9dfb47de6c> /Applications/jammr.app/Contents/PlugIns/imageformats/libqtiff.dylib
0x125c43000 - 0x125c47fff libqwbmp.dylib (*)
0x125f42000 - 0x125fd7fff libqwebp.dylib (*)
0x125d85000 - 0x125d94fff libobjc-trampolines.dylib (*)
0x129ca1000 - 0x129cb8fff com.apple.security.csparser (3.0) <0e1b6c05-c1cd-3eaf-9857-4787d790f22a> /System/Library/Frameworks/Security.framework/Versions/A/PlugIns/csparser.bundle/Contents/MacOS/csparser
0x0 - 0xffffffffffffffff ??? (*) <00000000-0000-0000-0000-000000000000> ???
0x7ff819bb3000 - 0x7ff819becfff libsystem_kernel.dylib (*) <642737ce-21cf-3d87-a7b6-7eea2c080a7e> /usr/lib/system/libsystem_kernel.dylib
0x7ff819a9a000 - 0x7ff819b21ff7 libsystem_c.dylib (*)
0x7ff81b674000 - 0x7ff81b91eff7 com.apple.audio.AudioToolboxCore (1.0)
0x7ff819c52000 - 0x7ff81a0ecfff com.apple.CoreFoundation (6.9) <478d855c-04f6-3c1e-b658-e34aeb66490a> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x7ff823be8000 - 0x7ff823edfff9 com.apple.HIToolbox (2.1.1)
0x7ff81cc8a000 - 0x7ff81dc91fff com.apple.AppKit (6.9)
0x7ff82394b000 - 0x7ff82396fff3 com.apple.audio.caulk (1.0) <63fe5cdd-eede-3c96-ba56-26b99b1c7b65> /System/Library/PrivateFrameworks/caulk.framework/Versions/A/caulk
0x7ff819bed000 - 0x7ff819bf8fff libsystem_pthread.dylib (*) <3a3fa85c-f1fe-336c-bf68-924fc947ade3> /usr/lib/system/libsystem_pthread.dylib
0x7ff8334ee000 - 0x7ff83355bffd com.apple.audio.midi.CoreMIDI (2.0) <9a54d41f-0858-3a68-8157-69a5b5b82bdc> /System/Library/Frameworks/CoreMIDI.framework/Versions/A/CoreMIDI
0x7ff819a4f000 - 0x7ff819a96ff3 libdispatch.dylib (*) <677ae7f7-158f-328b-85e2-8a960327856d> /usr/lib/system/libdispatch.dylib
0x7ff821a3d000 - 0x7ff821da2fff com.apple.QuartzCore (1.11)
0x7ff819b9e000 - 0x7ff819bb2ff3 libc++abi.dylib (*) <4dbd2a8f-9459-3d65-a0fc-b86e399b9475> /usr/lib/libc++abi.dylib
0x7ff81bb11000 - 0x7ff81c1c2ff6 com.apple.audio.CoreAudio (5.0)
External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
VM Region Summary:
ReadOnly portion of Libraries: Total=479.8M resident=0K(0%) swapped_out_or_unallocated=479.8M(100%)
Writable regions: Total=1.5G written=0K(0%) resident=0K(0%) swapped_out=0K(0%) unallocated=1.5G(100%)
VIRTUAL REGION
REGION TYPE SIZE COUNT (non-coalesced)
=========== ======= =======
Accelerate framework 256K 2
Activity Tracing 256K 1
CG backing stores 3840K 4
CG image 112K 14
ColorSync 256K 27
CoreAnimation 100K 9
CoreGraphics 12K 2
CoreUI image data 2356K 17
Foundation 16K 1
Kernel Alloc Once 8K 1
MALLOC 292.9M 56
MALLOC guard page 192K 8
MALLOC_MEDIUM (reserved) 720.0M 6 reserved VM address space (unallocated)
MALLOC_NANO (reserved) 384.0M 1 reserved VM address space (unallocated)
Rosetta Arena 4096K 2
Rosetta Generic 1224K 303
Rosetta IndirectBranch 1024K 1
Rosetta JIT 128.0M 1
Rosetta Return Stack 240K 24
Rosetta Thread Context 240K 24
STACK GUARD 16K 4
Stack 13.6M 12
Stack Guard 56.0M 8
VM_ALLOCATE 4080K 51
VM_ALLOCATE (reserved) 52K 5 reserved VM address space (unallocated)
__CTF 824 1
__DATA 19.1M 379
__DATA_CONST 16.0M 212
__DATA_DIRTY 751K 115
__FONT_DATA 2352 1
__LINKEDIT 175.8M 35
__OBJC_RO 66.3M 1
__OBJC_RW 2011K 2
__TEXT 304.0M 394
dyld private memory 260K 2
mapped file 4.6G 1405
shared memory 812K 16
unshared pmap 12.5M 8
=========== ======= =======
TOTAL 6.8G 3155
TOTAL, minus reserved VM space 5.7G 3155
———–
Full Report
———–
{“app_name”:“jammr”,“timestamp”:“2023-08-26 11:11:20.00 +1000”,“app_version”:“1.3.1”,“slice_uuid”:“6d08dea8-e9e9-3283-ae82-1b75f4b386d8”,“build_version”:“”,“platform”:1,“bundleID”:“net.jammr.jammr”,“share_with_app_devs”:0,“is_first_party”:0,“bug_type”:“309”,“os_version”:“macOS 13.5.1 (22G90)”,“roots_installed”:0,“name”:“jammr”,“incident_id”:“CD1F37AC-E417-47D2-B459-FB4C79761875”}
{
“uptime” : 590000,
“procRole” : “Foreground”,
“version” : 2,
“userID” : 501,
“deployVersion” : 210,
“modelCode” : “Mac13,1”,
“coalitionID” : 39569,
“osVersion” : {
“train” : “macOS 13.5.1”,
“build” : “22G90”,
“releaseType” : “User”
},
“captureTime” : “2023-08-26 11:11:20.4539 +1000”,
“incident” : “CD1F37AC-E417-47D2-B459-FB4C79761875”,
“pid” : 57206,
“translated” : true,
“cpuType” : “X86-64”,
“roots_installed” : 0,
“bug_type” : “309”,
“procLaunch” : “2023-08-26 11:10:47.9820 +1000”,
“procStartAbsTime” : 14242340628026,
“procExitAbsTime” : 14243119719965,
“procName” : “jammr”,
“procPath” : “\/Applications\/jammr.app\/Contents\/MacOS\/jammr”,
“bundleInfo” : {“CFBundleShortVersionString”:“1.3.1”,“CFBundleIdentifier”:“net.jammr.jammr”},
“storeInfo” : {“deviceIdentifierForVendor”:“7344BD6B-8E74-5931-8CC7-6F055D7DF40A”,“thirdParty”:true},
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USB Device: USB31Bus
USB Device: USB31Bus
USB Device: USB31Bus
USB Device: USB31Bus
USB Device: USB2 Hub
USB Device: USB2.0 Hub
USB Device: USB Audio CODEC
USB Device: USB3 Gen2 Hub
Thunderbolt Bus: Mac Studio, Apple Inc.
Thunderbolt Bus: Mac Studio, Apple Inc.
Thunderbolt Bus: Mac Studio, Apple Inc.
Thunderbolt Bus: Mac Studio, Apple Inc.
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As it looks like either a Rosetta or Permissions issue, I have tried disabling and re-enabling microphone access. Still no luck. Issue appears to be in Thread 12 (in its interaction with the OSX Audio subsystem).
Any ideas / assistance would be appreciated
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Looks like this issue has affected JamKazam also.
See their post (perhaps their devs can advise how they got around the issue)
https://jamkazam.freshdesk.com/support/solutions/articles/66000485776
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Hi netjedi,
Thanks for posting the crash log. Please try changing the sample rate in jammr's preferences. If the sample rate is 44,100 Hz then try 48,000 Hz and vice versa.
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That worked. Many thanks
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Was trying to debug some audio issues and changed the input interface, now jammr keeps crashing on startup.
Is there a preference file etc i can delete on the mac to fully reset the app ?
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I have re-tried the previous solution and - its working again
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Hi netjedi,
Glad to hear it's working again!
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