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#1 June 11, 2020 00:57:05

Hardy
From: Alberta
Registered: 2020-04-04
Posts: 23
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Computer reset after using a different audio configuration

Hi,

Every time I am trying to connect to Jammr after using the computer for other purposes (with different audio configurations - like using laptop mic for conference calls, etc) I am reverting to computer sound USB input and Line output to match Jammr setup.
I am trying to reconnect using the same Jammr settings that always worked.
It never allows me to reconnect, hence the need to restart computer.
After that it works like a charm, although I do not modify any setting.
Is it anything I can do from Jammr settings or computer sound settings to avoid restarting computer before using Jammr?

Thanks,
Hardy



Hardy Braun
Talent is only the beginning!

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#2 June 12, 2020 18:29:33

stefanha
Registered: 2012-11-11
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Computer reset after using a different audio configuration

Hi,
jammr tries to load the sound settings from last time when you start. If the sound input/output devices have changed then it might fall back to the system's default sound devices instead.

USB devices can “change” if they were disconnected/reconnected or if they are multi-mode USB devices that switch between a driver installation disk and the actual device.

Please go to Help | Show log in jammr and copy-paste the technical information that gets displayed onto the forum so I can take a look at the sound devices. Thanks!

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#3 June 13, 2020 07:26:57

Hardy
From: Alberta
Registered: 2020-04-04
Posts: 23
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Computer reset after using a different audio configuration

stefanha
Hi,jammr tries to load the sound settings from last time when you start. If the sound input/output devices have changed then it might fall back to the system's default sound devices instead.USB devices can “change” if they were disconnected/reconnected or if they are multi-mode USB devices that switch between a driver installation disk and the actual device.Please go to Help | Show log in jammr and copy-paste the technical information that gets displayed onto the forum so I can take a look at the sound devices. Thanks!

Stefan, thanks for taking the time to answer my question.
My system works with INPUT: Microphone (USB Audio Codec) which is the USB OUT from a Peavey PV10 mixer and OUTPUT: Speakers (Realtek HD Audio output) which I amplify separately from the mixer inputs in order to avoid any feedback.
Here is pasted info from Help log, not sure what time is this from as it differs from my actual clock, but it seems to show the mentioned struggle at the start.

Jun 13 2020 06:14:23 DEBUG: jammr 1.2.90 (16fdccb48c345b5036386e01bd2e356a2417aa2f)
Jun 13 2020 06:14:23 DEBUG: CPU architecture 64-bit little-endian
Jun 13 2020 06:14:23 DEBUG: OS: Windows 10 Version 1909
Jun 13 2020 06:14:23 DEBUG: Qt 5.14.2
Jun 13 2020 06:14:23 DEBUG: PortAudio V19.6.0-devel, revision 799a6834a58592eadc5712cba73b35956dc51579
Jun 13 2020 06:14:23 DEBUG: Host API: MME (4 devices)
Jun 13 2020 06:14:23 DEBUG: “Microsoft Sound Mapper - Input” (0)
Jun 13 2020 06:14:23 DEBUG: Channels: 2 in, 0 out
Jun 13 2020 06:14:23 DEBUG: Default sample rate: 44100 Hz
Jun 13 2020 06:14:23 DEBUG: Input latency: 0.09 low, 0.18 high
Jun 13 2020 06:14:23 DEBUG: Output latency: 0.09 low, 0.18 high
Jun 13 2020 06:14:23 DEBUG: “Microphone (2- USB Audio CODEC ” (1)
Jun 13 2020 06:14:23 DEBUG: Channels: 2 in, 0 out
Jun 13 2020 06:14:23 DEBUG: Default sample rate: 44100 Hz
Jun 13 2020 06:14:23 DEBUG: Input latency: 0.09 low, 0.18 high
Jun 13 2020 06:14:23 DEBUG: Output latency: 0.09 low, 0.18 high
Jun 13 2020 06:14:23 DEBUG: “Microsoft Sound Mapper - Output” (2)
Jun 13 2020 06:14:23 DEBUG: Channels: 0 in, 2 out
Jun 13 2020 06:14:23 DEBUG: Default sample rate: 44100 Hz
Jun 13 2020 06:14:23 DEBUG: Input latency: 0.09 low, 0.18 high
Jun 13 2020 06:14:23 DEBUG: Output latency: 0.09 low, 0.18 high
Jun 13 2020 06:14:23 DEBUG: “Speakers (Realtek High Definiti” (3)
Jun 13 2020 06:14:23 DEBUG: Channels: 0 in, 2 out
Jun 13 2020 06:14:23 DEBUG: Default sample rate: 44100 Hz
Jun 13 2020 06:14:23 DEBUG: Input latency: 0.09 low, 0.18 high
Jun 13 2020 06:14:23 DEBUG: Output latency: 0.09 low, 0.18 high
Jun 13 2020 06:14:23 DEBUG: Host API: Windows DirectSound (4 devices)
Jun 13 2020 06:14:23 DEBUG: “Primary Sound Capture Driver” (4)
Jun 13 2020 06:14:23 DEBUG: Channels: 2 in, 0 out
Jun 13 2020 06:14:23 DEBUG: Default sample rate: 44100 Hz
Jun 13 2020 06:14:23 DEBUG: Input latency: 0.12 low, 0.24 high
Jun 13 2020 06:14:23 DEBUG: Output latency: 0 low, 0 high
Jun 13 2020 06:14:23 DEBUG: “Microphone (2- USB Audio CODEC )” (5)
Jun 13 2020 06:14:23 DEBUG: Channels: 2 in, 0 out
Jun 13 2020 06:14:23 DEBUG: Default sample rate: 44100 Hz
Jun 13 2020 06:14:23 DEBUG: Input latency: 0.12 low, 0.24 high
Jun 13 2020 06:14:23 DEBUG: Output latency: 0 low, 0 high
Jun 13 2020 06:14:23 DEBUG: “Primary Sound Driver” (6)
Jun 13 2020 06:14:23 DEBUG: Channels: 0 in, 2 out
Jun 13 2020 06:14:23 DEBUG: Default sample rate: 44100 Hz
Jun 13 2020 06:14:23 DEBUG: Input latency: 0 low, 0 high
Jun 13 2020 06:14:23 DEBUG: Output latency: 0.12 low, 0.24 high
Jun 13 2020 06:14:23 DEBUG: “Speakers (Realtek High Definition Audio)” (7)
Jun 13 2020 06:14:23 DEBUG: Channels: 0 in, 2 out
Jun 13 2020 06:14:23 DEBUG: Default sample rate: 44100 Hz
Jun 13 2020 06:14:23 DEBUG: Input latency: 0 low, 0 high
Jun 13 2020 06:14:23 DEBUG: Output latency: 0.12 low, 0.24 high
Jun 13 2020 06:14:23 DEBUG: Host API: Windows WASAPI (2 devices)
Jun 13 2020 06:14:23 DEBUG: “Speakers (Realtek High Definition Audio)” (8)
Jun 13 2020 06:14:23 DEBUG: Channels: 0 in, 2 out
Jun 13 2020 06:14:23 DEBUG: Default sample rate: 48000 Hz
Jun 13 2020 06:14:23 DEBUG: Input latency: 0 low, 0 high
Jun 13 2020 06:14:23 DEBUG: Output latency: 0.003 low, 0.01 high
Jun 13 2020 06:14:23 DEBUG: “Microphone (2- USB Audio CODEC )” (9)
Jun 13 2020 06:14:23 DEBUG: Channels: 1 in, 0 out
Jun 13 2020 06:14:23 DEBUG: Default sample rate: 44100 Hz
Jun 13 2020 06:14:23 DEBUG: Input latency: 0.003 low, 0.01 high
Jun 13 2020 06:14:23 DEBUG: Output latency: 0 low, 0 high
Jun 13 2020 06:14:23 DEBUG: Host API: Windows WDM-KS (5 devices)
Jun 13 2020 06:14:23 DEBUG: “Microphone (Realtek HD Audio Mic input)” (10)
Jun 13 2020 06:14:23 DEBUG: Channels: 2 in, 0 out
Jun 13 2020 06:14:23 DEBUG: Default sample rate: 48000 Hz
Jun 13 2020 06:14:23 DEBUG: Input latency: 0.01 low, 0.04 high
Jun 13 2020 06:14:23 DEBUG: Output latency: 0.01 low, 0.04 high
Jun 13 2020 06:14:23 DEBUG: “Stereo Mix (Realtek HD Audio Stereo input)” (11)
Jun 13 2020 06:14:23 DEBUG: Channels: 2 in, 0 out
Jun 13 2020 06:14:23 DEBUG: Default sample rate: 48000 Hz
Jun 13 2020 06:14:23 DEBUG: Input latency: 0.01 low, 0.04 high
Jun 13 2020 06:14:23 DEBUG: Output latency: 0.01 low, 0.04 high
Jun 13 2020 06:14:23 DEBUG: “Speakers (Realtek HD Audio output)” (12)
Jun 13 2020 06:14:23 DEBUG: Channels: 0 in, 2 out
Jun 13 2020 06:14:23 DEBUG: Default sample rate: 44100 Hz
Jun 13 2020 06:14:23 DEBUG: Input latency: 0.01 low, 0.04 high
Jun 13 2020 06:14:23 DEBUG: Output latency: 0.01 low, 0.04 high
Jun 13 2020 06:14:23 DEBUG: “Speakers (USB Audio CODEC)” (13)
Jun 13 2020 06:14:23 DEBUG: Channels: 0 in, 2 out
Jun 13 2020 06:14:23 DEBUG: Default sample rate: 44100 Hz
Jun 13 2020 06:14:23 DEBUG: Input latency: 0.01 low, 0.0853333 high
Jun 13 2020 06:14:23 DEBUG: Output latency: 0.01 low, 0.0853333 high
Jun 13 2020 06:14:23 DEBUG: “Microphone (USB Audio CODEC)” (14)
Jun 13 2020 06:14:23 DEBUG: Channels: 2 in, 0 out
Jun 13 2020 06:14:23 DEBUG: Default sample rate: 44100 Hz
Jun 13 2020 06:14:23 DEBUG: Input latency: 0.01 low, 0.0853333 high
Jun 13 2020 06:14:23 DEBUG: Output latency: 0.01 low, 0.0853333 high
Jun 13 2020 06:14:23 DEBUG: PortMidi devices:
Jun 13 2020 06:14:23 DEBUG: “Microsoft MIDI Mapper” (OUT)
Jun 13 2020 06:14:23 DEBUG: “Microsoft GS Wavetable Synth” (OUT)
Jun 13 2020 06:14:23 DEBUG: Checking for updates from https://jammr.net/static/latest-windows.txt
Jun 13 2020 06:14:25 DEBUG: Update checker finished, current “1.2.90” latest “1.2.8”
Jun 13 2020 06:14:26 DEBUG: Logging in as “Hardy” at https://jammr.net/api/tokens/Hardy/
Jun 13 2020 06:14:27 DEBUG: Logged in successfully
Jun 13 2020 06:14:32 DEBUG: Trying Pa_OpenStream() with sampleRate 44100 inputLatency 0.0058 outputLatency 0.0058 innch 2 outnch 2
Jun 13 2020 06:14:32 DEBUG: Input device: Microphone (USB Audio CODEC) (Windows WDM-KS)
Jun 13 2020 06:14:32 DEBUG: Output device: Speakers (Realtek HD Audio output) (Windows WDM-KS)
Jun 13 2020 06:14:32 DEBUG: Input channels: 0 1
Jun 13 2020 06:14:32 DEBUG: Output channels: 0 1
Jun 13 2020 06:14:32 DEBUG: Stream started with sampleRate 44100 inputLatency 0.01 outputLatency 0.00678005
Jun 13 2020 06:14:32 DEBUG: Trying Pa_OpenStream() with sampleRate 44100 inputLatency 0.01 outputLatency 0.01 innch 2 outnch 2
Jun 13 2020 06:14:32 DEBUG: Input device: Microphone (USB Audio CODEC) (Windows WDM-KS)
Jun 13 2020 06:14:32 DEBUG: Output device: Speakers (Realtek HD Audio output) (Windows WDM-KS)
Jun 13 2020 06:14:32 DEBUG: Input channels: 0 1
Jun 13 2020 06:14:32 DEBUG: Output channels: 0 1
Jun 13 2020 06:14:32 DEBUG: Stream started on second try with sampleRate 44100 inputLatency 0.01 outputLatency 0.0109977
Jun 13 2020 06:14:32 DEBUG: Trying Pa_OpenStream() with sampleRate 44100 inputLatency 0.0058 outputLatency 0.0058 innch 2 outnch 2
Jun 13 2020 06:14:32 DEBUG: Input device: Microphone (USB Audio CODEC) (Windows WDM-KS)
Jun 13 2020 06:14:32 DEBUG: Output device: Speakers (Realtek HD Audio output) (Windows WDM-KS)
Jun 13 2020 06:14:32 DEBUG: Input channels: 0 1
Jun 13 2020 06:14:32 DEBUG: Output channels: 0 1
Jun 13 2020 06:14:32 DEBUG: Stream started on third try with sampleRate 44100 inputLatency 0.01 outputLatency 0.00678005
Jun 13 2020 06:37:54 DEBUG: Trying Pa_OpenStream() with sampleRate 44100 inputLatency 0.0058 outputLatency 0.0058 innch 2 outnch 2
Jun 13 2020 06:37:54 DEBUG: Input device: Microphone (USB Audio CODEC) (Windows WDM-KS)
Jun 13 2020 06:37:54 DEBUG: Output device: Speakers (Realtek HD Audio output) (Windows WDM-KS)
Jun 13 2020 06:37:54 DEBUG: Input channels: 0 1
Jun 13 2020 06:37:54 DEBUG: Output channels: 0 1
Jun 13 2020 06:37:54 DEBUG: Stream started with sampleRate 44100 inputLatency 0.01 outputLatency 0.00678005
Jun 13 2020 06:37:54 DEBUG: Trying Pa_OpenStream() with sampleRate 44100 inputLatency 0.01 outputLatency 0.01 innch 2 outnch 2
Jun 13 2020 06:37:54 DEBUG: Input device: Microphone (USB Audio CODEC) (Windows WDM-KS)
Jun 13 2020 06:37:54 DEBUG: Output device: Speakers (Realtek HD Audio output) (Windows WDM-KS)
Jun 13 2020 06:37:54 DEBUG: Input channels: 0 1
Jun 13 2020 06:37:54 DEBUG: Output channels: 0 1
Jun 13 2020 06:37:54 DEBUG: Stream started on second try with sampleRate 44100 inputLatency 0.01 outputLatency 0.0109977
Jun 13 2020 06:37:54 DEBUG: Trying Pa_OpenStream() with sampleRate 44100 inputLatency 0.0058 outputLatency 0.0058 innch 2 outnch 2
Jun 13 2020 06:37:54 DEBUG: Input device: Microphone (USB Audio CODEC) (Windows WDM-KS)
Jun 13 2020 06:37:54 DEBUG: Output device: Speakers (Realtek HD Audio output) (Windows WDM-KS)
Jun 13 2020 06:37:54 DEBUG: Input channels: 0 1
Jun 13 2020 06:37:54 DEBUG: Output channels: 0 1
Jun 13 2020 06:37:54 DEBUG: Stream started on third try with sampleRate 44100 inputLatency 0.01 outputLatency 0.00678005

Now I don't think the problem is from Jammr.

Thank you,
Hardy



Hardy Braun
Talent is only the beginning!

Edited Hardy (June 15, 2020 21:14:34)

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#4 June 16, 2020 18:35:30

stefanha
Registered: 2012-11-11
Posts: 1500
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Computer reset after using a different audio configuration

Hi Hardy,
Is that log output from a successful jammr start?

Does the Help | Show log output look different when you start jammr after using your computer for other audio tasks?

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