installed 32 and 64 bit

I have avast free installed

i7 2.4GHz
8gb ram
64 bit OS

program doesnt launch

anybody got any recommendations to fix this?

Hi Ri8ley,
Are you still experiencing this problem?

Which Windows version do you have?

Does anything happen when you double-click the jammr icon to launch jammr (for example, an error dialog box)?

Hi, Thank yo ufor the reply. Nothing actualy happens. My mouse pointer turns into a little wheel that spins for a second and then nothing.

I have even turned off defender and all my protection. The same thing.

A log file is created when jammr launches. It might contain clues about what is happening.

Please open Windows Explorer (the file browser), enter “%localappdata%\jammr\jammr\log.txt” into the address bar, and press Enter. It should bring up the log containing technical information showing what happened when launching jammr. Please copy-paste the contents of the file.

If you customized the installation folder when installing then you may need to replace “%localappdata%” with the path to the folder you chose.

Thanks!