birdweek
April 10, 2014 05:18:44
It's now saying: “Jammr cannot be opened because of a problem. Check with the developer to make sure jammr works with this version of Mac OS X.” Right as I go to open the program. Never actually opens.
I have Mac OS X 10.6.8
Requirements say 10.5 or later.
What am I doing wrong?
stefanha
April 10, 2014 05:33:09
Hi birdweek,
Sorry to hear jammr is currently not working on your Mac. I am currently traveling and will be able to investigate the issue next week.
Stefan
stefanha
April 19, 2014 17:37:41
Hi birdweek,
Please post the “Problem Details and System Configuration” information from the error dialog.
See this screenshot for an example
https://discussions.apple.com/servlet/JiveServlet/showImage/2-21974564-249762/SoftwareUpdater.jpgThe details information will help us solve the version compatibility issue.
Thanks,
Stefan
birdweek
April 20, 2014 17:29:43
Process: jammr
Path: /Applications/jammr.app/Contents/MacOS/jammr
Identifier: net.jammr.jammr
Version: ??? (???)
Code Type: X86-64 (Native)
Parent Process: launchd
Date/Time: 2014-04-20 10:29:12.017 -0700
OS Version: Mac OS X 10.6.8 (10K549)
Report Version: 6
Interval Since Last Report: 8215530 sec
Crashes Since Last Report: 19
Per-App Crashes Since Last Report: 5
Anonymous UUID: 30BC2C62-5AE7-4185-9628-87D1F431D441
Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Crashed Thread: 0
Dyld Error Message:
Library not loaded: /usr/lib/libc++.1.dylib
Referenced from: /Applications/jammr.app/Contents/MacOS/../Frameworks/QtWidgets.framework/Versions/5/QtWidgets
Reason: image not found
Binary Images:
0x7fff5fc00000 - 0x7fff5fc3be0f dyld 132.1 (???) <29DECB19-0193-2575-D838-CF743F0400B2> /usr/lib/dyld
stefanha
April 21, 2014 07:12:52
Great, this helps. I'm on it.
Stefan
stefanha
April 21, 2014 15:43:09
Okay, I emailed you a link to a test version of jammr for Snow Leopard (Mac OS 10.6).
Please let me know if it works. I'll release jammr 1.2.1 with the Snow Leopard fix once you have confirmed.
Thanks,
Stefan
birdweek
April 23, 2014 22:58:22
Just got around to testing it out, and it looks like we're back in business. Thanks Stefan!
stefanha
April 24, 2014 06:35:04
Cool, thanks for your patience!
A jammr update will be released soon with this fix.
Stefan