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#1 March 19, 2020 20:23:02

absalone
Registered: 2020-03-19
Posts: 1
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Can't change my audio input/output

Hi there,

I play on an external audio sound card, but I've seen no way to select it.
The cases where I could try are all greyed (see the screenshot attached).
I'm running it on mac.
Thanks for your help.

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attachment Capture d’écran 2020-03-19 à 21.22.45.png (1.1 MB)

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#2 March 20, 2020 03:37:42

sethlael
Registered: 2020-03-18
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Can't change my audio input/output

bump this as it would be nice to use external audio card.

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#3 March 20, 2020 08:38:06

stefanha
Registered: 2012-11-11
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Can't change my audio input/output

Please disconnect from a jam session in order to change audio settings.

Go to jammr | Disconnect and then you'll be able to go to jammr | Preferences again. This time the audio settings will not be grayed out.

Once you're ready to connect again, go to jammr | Connect.

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#4 March 22, 2020 02:35:03

bechapman
Registered: 2020-03-21
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Can't change my audio input/output

I use a UA Apollo. There is no way for me to select which inputs on my interface to use. Im assuming it may be using 1 & 2, but I'd like to set it to 31 & 32.

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#5 March 22, 2020 09:57:40

stefanha
Registered: 2012-11-11
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Can't change my audio input/output

bechapman
I use a UA Apollo. There is no way for me to select which inputs on my interface to use. Im assuming it may be using 1 & 2, but I'd like to set it to 31 & 32.

Unfortunately jammr does not support selecting/routing inputs at this time. Please use inputs 1 & 2.

This feature is on the wishlist and may be added in the future.

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#6 March 22, 2020 14:34:43

Jon1973
Registered: 2020-03-21
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Can't change my audio input/output

I have the same problem. I have a Laptop Windows 10 connected to an Alesis Multimix 4 USB Mixer which I use fine with n-Track software, Audacity for recording and playback of music, works fine with other apps such as Amazon Music, etc too.

It shows as USB Codec in all other applications but it will not show up in the audio settings in Jammr

Is there some other setting? Or that just the way it is?

I do not have any other external microphone input that would use the standard realtek soundcard

Otherwise this looks great, I just can't use it until I solve this problem

Thanks

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#7 March 22, 2020 19:49:51

siberiancat
Registered: 2017-04-05
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Can't change my audio input/output

i'm on a Mac, and I don't see any way to configure my inputs.
I don't see how the app can't be used without selecting inputs.

Edited siberiancat (March 22, 2020 19:50:25)

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#8 March 24, 2020 09:36:15

stefanha
Registered: 2012-11-11
Posts: 1730
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Can't change my audio input/output

siberiancat
i'm on a Mac, and I don't see any way to configure my inputs. I don't see how the app can't be used without selecting inputs.

Please launch jammr and go to jammr | Preferences to configure the input/output devices.

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#9 March 24, 2020 09:37:07

stefanha
Registered: 2012-11-11
Posts: 1730
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Can't change my audio input/output

Jon1973
I have the same problem. I have a Laptop Windows 10 connected to an Alesis Multimix 4 USB Mixer which I use fine with n-Track software, Audacity for recording and playback of music, works fine with other apps such as Amazon Music, etc too.It shows as USB Codec in all other applications but it will not show up in the audio settings in JammrIs there some other setting? Or that just the way it is?I do not have any other external microphone input that would use the standard realtek soundcardOtherwise this looks great, I just can't use it until I solve this problemThanks

Please go to Help | Show log and copy-paste the technical information that gets displayed onto the forum so I can recommend sound settings for you.

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