Hello,

My friends and I just downloaded Jammr and for some reason one of my friends keeps getting kicked off the server. He has a strong internet connection. Is there something we are doing wrong?



Thanks

Hey jongrill welcome! We recently had server problems causing disconnects due to the corona user surge. It should all run smoothly now, let us know if you still have problems

Hello,
I have same problem.

Thank You

Hi jongrill and volovikdima,
I have checked the server logs to see if there were any specific issues with your connections. There were no specific problems in the logs, but if you continue to experience this now that we've added new servers that should handle the large number of jams better, please let me know.

Hi I can't connect to server. Is there any problems at the moment?

Hi Klemman,
jammr is up and 7 users are jamming right now.

Did you get an error message when trying to connect to a jam?

Please copy-paste the technical information that is displayed when you go to Help | Show log. Thanks!

Hi! I'm new to all this. A friend and I were trying to create a private jam, but I was having issues getting my microphone on my computer to work. The biggest issue that we ended up with, though, was that I continually got bumped off, with the messages:
Error: invalid authorization reply
Disconnected

The log book looked as follows (with repetitive attempts - one successful, the rest quickly bumping me off):
Apr 10 2020 01:25:31 DEBUG: Trying Pa_OpenStream() with sampleRate 44100 inputLatency 0.0058 outputLatency 0.0058 innch 2 outnch 2
Apr 10 2020 01:25:31 DEBUG: Input device: Microphone (Realtek HD Audio Mic input) (Windows WDM-KS)
Apr 10 2020 01:25:31 DEBUG: Output device: Speakers (Realtek HD Audio output) (Windows WDM-KS)
Apr 10 2020 01:25:32 DEBUG: Stream started with sampleRate 44100 inputLatency 0.00678005 outputLatency 0.00678005
Apr 10 2020 01:27:06 DEBUG: Trying Pa_OpenStream() with sampleRate 44100 inputLatency 0.0058 outputLatency 0.0058 innch 2 outnch 2
Apr 10 2020 01:27:06 DEBUG: Input device: Microphone (Realtek HD Audio Mic input) (Windows WDM-KS)
Apr 10 2020 01:27:06 DEBUG: Output device: Speakers (Realtek HD Audio output) (Windows WDM-KS)
Apr 10 2020 01:27:06 DEBUG: Stream started with sampleRate 44100 inputLatency 0.00678005 outputLatency 0.00678005
Apr 10 2020 01:27:53 DEBUG: Creating jam at https://jammr.net/api/livejams/
Apr 10 2020 01:27:56 DEBUG: Finished creating jam at node2.jammr.net:10103
Apr 10 2020 01:27:56 DEBUG: Trying Pa_OpenStream() with sampleRate 44100 inputLatency 0.0058 outputLatency 0.0058 innch 2 outnch 2
Apr 10 2020 01:27:56 DEBUG: Input device: Microphone (Realtek HD Audio Mic input) (Windows WDM-KS)
Apr 10 2020 01:27:56 DEBUG: Output device: Speakers (Realtek HD Audio output) (Windows WDM-KS)
Apr 10 2020 01:27:57 DEBUG: Stream started with sampleRate 44100 inputLatency 0.00678005 outputLatency 0.00678005
Apr 10 2020 01:28:14 DEBUG: Logging in as “cameroonmk” at https/@jammr.net/api/tokens/cameroonmk/
Apr 10 2020 01:28:19 DEBUG: Logged in successfully
Apr 10 2020 01:28:24 DEBUG: Creating jam at https://jammr.net/api/livejams/
Apr 10 2020 01:28:27 DEBUG: Finished creating jam at node2.jammr.net:10111
Apr 10 2020 01:28:27 DEBUG: Trying Pa_OpenStream() with sampleRate 44100 inputLatency 0.0058 outputLatency 0.0058 innch 2 outnch 2
Apr 10 2020 01:28:27 DEBUG: Input device: Microphone (Realtek HD Audio Mic input) (Windows WDM-KS)
Apr 10 2020 01:28:27 DEBUG: Output device: Speakers (Realtek HD Audio output) (Windows WDM-KS)
Apr 10 2020 01:28:28 DEBUG: Stream started with sampleRate 44100 inputLatency 0.00678005 outputLatency 0.00678005

Thanks for any help!

Hi cameroonmk,
I am investigating this issue. The “invalid authorization reply” error should never happen. I'll update this forum post once there is a fix. Thanks for your patience!

I've found the issue that causes the “invalid authorization reply” error and am working on a fix. More info soon.

A fix has been rolled out. You should no longer get the “invalid authorization reply” error.

Happy jamming!