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#1 April 4, 2020 21:47:03

h_r
Registered: 2020-04-04
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MacOS Mojave - Have audio output but no input on any device

Hi there! A returning Jammr user - first used a few years ago and have now come back to it, but I'm having an issue:

No matter what audio device I use for input, I seem to be getting no input, no playback, and other people I'm in a jam with can't hear me (and I can't hear myself). However, output works. I'm able to join jams and hear others, and hear the metronome.

At first I thought it was the way I was routing sound through my computer to Jammr: I was routing sound from my DAW (Logic) > to Soundflower (Mac sound routing program), and using Soundflower as my “input device” in Jammr. However, it makes no difference whether I do that, use an audio interface directly, or even just my computer's built in microphone. None of them transmit any sound to others or to playback.

Any friendly thoughts? I'm on a MacOS Mojave 10.14.6, core audio. Playback is turned on, and the send button is activated when I'm in a jam. Thanks!

PS. Here's the log, if it's helpful. Maybe there's something simple I'm missing here?

Apr 04 2020 21:39:55 DEBUG: jammr 1.2.8 (44212a597aad70c42bf8fe74aaf4e112d7c81e02)
Apr 04 2020 21:39:55 DEBUG: CPU architecture 64-bit little-endian
Apr 04 2020 21:39:55 DEBUG: OS: macOS 10.14
Apr 04 2020 21:39:55 DEBUG: Qt 5.7.1
Apr 04 2020 21:39:55 DEBUG: PortAudio V19.6.0-devel, revision 396fe4b6699ae929d3a685b3ef8a7e97396139a4
Apr 04 2020 21:39:55 DEBUG: Host API: Core Audio (6 devices)
Apr 04 2020 21:39:55 DEBUG: “Built-in Microphone” (0)
Apr 04 2020 21:39:55 DEBUG: Channels: 2 in, 0 out
Apr 04 2020 21:39:55 DEBUG: Default sample rate: 44100 Hz
Apr 04 2020 21:39:55 DEBUG: Input latency: 0.00294785 low, 0.0131066 high
Apr 04 2020 21:39:55 DEBUG: Output latency: 0.01 low, 0.1 high
Apr 04 2020 21:39:55 DEBUG: “Built-in Output” (1)
Apr 04 2020 21:39:55 DEBUG: Channels: 0 in, 2 out
Apr 04 2020 21:39:55 DEBUG: Default sample rate: 44100 Hz
Apr 04 2020 21:39:55 DEBUG: Input latency: 0.01 low, 0.1 high
Apr 04 2020 21:39:55 DEBUG: Output latency: 0.00387755 low, 0.0140363 high
Apr 04 2020 21:39:55 DEBUG: “USB Audio CODEC ” (2)
Apr 04 2020 21:39:55 DEBUG: Channels: 0 in, 2 out
Apr 04 2020 21:39:55 DEBUG: Default sample rate: 48000 Hz
Apr 04 2020 21:39:55 DEBUG: Input latency: 0.01 low, 0.1 high
Apr 04 2020 21:39:55 DEBUG: Output latency: 0.00335417 low, 0.0126875 high
Apr 04 2020 21:39:55 DEBUG: “USB Audio CODEC ” (3)
Apr 04 2020 21:39:55 DEBUG: Channels: 2 in, 0 out
Apr 04 2020 21:39:55 DEBUG: Default sample rate: 44100 Hz
Apr 04 2020 21:39:55 DEBUG: Input latency: 0.0047619 low, 0.0149206 high
Apr 04 2020 21:39:55 DEBUG: Output latency: 0.01 low, 0.1 high
Apr 04 2020 21:39:55 DEBUG: “Soundflower (2ch)” (4)
Apr 04 2020 21:39:55 DEBUG: Channels: 2 in, 2 out
Apr 04 2020 21:39:55 DEBUG: Default sample rate: 44100 Hz
Apr 04 2020 21:39:55 DEBUG: Input latency: 0.01 low, 0.1 high
Apr 04 2020 21:39:55 DEBUG: Output latency: 0.00145125 low, 0.01161 high
Apr 04 2020 21:39:55 DEBUG: “Soundflower (64ch)” (5)
Apr 04 2020 21:39:55 DEBUG: Channels: 64 in, 64 out
Apr 04 2020 21:39:55 DEBUG: Default sample rate: 44100 Hz
Apr 04 2020 21:39:55 DEBUG: Input latency: 0.01 low, 0.1 high
Apr 04 2020 21:39:55 DEBUG: Output latency: 0.00145125 low, 0.01161 high
Apr 04 2020 21:39:55 DEBUG: PortMidi devices:
Apr 04 2020 21:39:56 DEBUG: Checking for updates from https://jammr.net/static/latest-mac.txt
Apr 04 2020 21:39:58 DEBUG: Update checker finished, current “1.2.8” latest “1.2.8”
Apr 04 2020 21:40:01 DEBUG: Logging in as “h_r” at https://jammr.net/api/tokens/h_r/
Apr 04 2020 21:40:01 DEBUG: Logged in successfully
Apr 04 2020 21:40:02 DEBUG: Creating jam at https://jammr.net/api/livejams/
Apr 04 2020 21:40:03 DEBUG: Finished creating jam at node3.jammr.net:10102
Apr 04 2020 21:40:03 DEBUG: Trying Pa_OpenStream() with sampleRate 44100 inputLatency 0.0058 outputLatency 0.0058 innch 2 outnch 2
Apr 04 2020 21:40:03 DEBUG: Input device: Built-in Microphone (Core Audio)
Apr 04 2020 21:40:03 DEBUG: Output device: Built-in Output (Core Audio)
Apr 04 2020 21:40:03 DEBUG: Stream started with sampleRate 44100 inputLatency 0.0290023 outputLatency 0.0109977
Apr 04 2020 21:44:19 DEBUG: Trying Pa_OpenStream() with sampleRate 44100 inputLatency 0.0058 outputLatency 0.0058 innch 2 outnch 2
Apr 04 2020 21:44:19 DEBUG: Input device: Built-in Microphone (Core Audio)
Apr 04 2020 21:44:19 DEBUG: Output device: Built-in Output (Core Audio)
Apr 04 2020 21:44:19 DEBUG: Stream started with sampleRate 44100 inputLatency 0.0290023 outputLatency 0.0109977

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#2 April 5, 2020 16:56:13

Gigi
Registered: 2020-04-05
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MacOS Mojave - Have audio output but no input on any device

Same issue here. did you find a solution?



It's jammr time!

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#3 April 5, 2020 17:56:00

HighAction
From: Other Side of the Bridge
Registered: 2015-04-27
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MacOS Mojave - Have audio output but no input on any device

No being a mac user i cant say for sure what your problem is but i can make some suggestion that may help or not

As i see from you jammr logfile i see you audio is set to 44100 maybe set this to 48000 some drivers i noticed in windows would not work because of sound card default setting of 48000

Also i see your using your inbuilt mic altough you said you using soundflower
maybe give this VST Host with jack built in a go https://kx.studio/Applications:Carla

Also maybe a glance at this compatability guild may shed some light on something
https://www.sweetwater.com/sweetcare/articles/macos-10-14-mojave-compatibility/#List

Hope this helps

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#4 April 13, 2020 00:52:02

h_r
Registered: 2020-04-04
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MacOS Mojave - Have audio output but no input on any device

Thanks for the tips! I've played around with the sample rates with no avail. Oddly, the MIDI function does seem to work (I can play with MIDI VSTs and my keyboard), but still no luck with any of the audio devices.

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#5 April 14, 2020 18:36:12

stefanha
Registered: 2012-11-11
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MacOS Mojave - Have audio output but no input on any device

Hi,
You mentioned effects plugins. Are any plugins loaded in jammr while you test the sound input device?

By default jammr sends audio into effects plugins and you'll only hear audio coming from the plugin output. If your plugins don't pass through the audio to their output then you will not hear anything.

You can change this by clicking the Route… button in jammr's Effects Plugins settings for each loaded plugin and changing Audio to “Mix” instead of “On”.

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#6 Jan. 23, 2021 00:42:46

shawnb
Registered: 2020-03-28
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MacOS Mojave - Have audio output but no input on any device

We just experienced this… And fixed it.

Found this article, which helped ID the problem:
https://support.focusrite.com/hc/en-gb/articles/360001502689-I-cannot-get-audio-signal-into-my-software-since-upgrading-to-macOS-10-14-Mojave-on-my-Mac

In short, for your Mac, under System Preferences | Security & Privacy | Privacy | Microphone, you must allow Jammr access to your ‘microphone’ (i.e., sound input)…

The later OSs won't let your sound go out the door until you explicitly give it permission to do so… FOR EACH APP…

I believe this is true of any audio interface, i.e., not just Focusrite, and for each app, not just Jammr.

Edited shawnb (Jan. 23, 2021 00:50:55)

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#7 Feb. 17, 2021 23:02:47

Jabula
Registered: 2020-10-19
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MacOS Mojave - Have audio output but no input on any device

Thanks so much!!! working fine now!

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