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#1 Aug. 8, 2020 19:04:32

choxsie2020
From: California
Registered: 2020-03-28
Posts: 12
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Can't connect to certain rooms

Hi!

I have been unable to join these rooms for the past few weeks:

node2.jammr.net:10100
node2.jammr.net:10101
node2.jammr.net:10102

It seems that I have been successful joining node3 rooms. I am a Mac user, tried Wi-Fi and Ethernet connections, beta and latest release of jammr, I'm not sure what other diagnostics or troubleshooting to perform.

Thank you in advance.

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#2 Aug. 10, 2020 14:54:02

stefanha
Registered: 2012-11-11
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Can't connect to certain rooms

Hi choxsie2020,
What happens when you try to connect to one of those rooms?

Please go to Help | Show log and post the technical information that is displayed. It may contain an error message.

Thanks!

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#3 Aug. 11, 2020 19:45:59

choxsie2020
From: California
Registered: 2020-03-28
Posts: 12
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Can't connect to certain rooms

Attached is log file.

When trying to connect to node2 rooms, there is no welcome message, metronome, or BPM/BPI. I do not believe that the servers recognize my incoming connection. I can disconnect from the attempted connection and successfully join a node3 room.

Attachments:
attachment log.txt (4.6 KB)

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#4 Aug. 13, 2020 14:07:49

stefanha
Registered: 2012-11-11
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Can't connect to certain rooms

Please try connecting to a node2 jam session one more time. The server is now recording the connection attempt and hopefully this will provide enough information for me to identify the issue.

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#5 Aug. 13, 2020 18:10:16

choxsie2020
From: California
Registered: 2020-03-28
Posts: 12
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Can't connect to certain rooms

Attempted connections at 11:08 AM PST. Thanks.

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#6 Aug. 14, 2020 10:14:40

stefanha
Registered: 2012-11-11
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Can't connect to certain rooms

Thanks for checking again!

node2 has been taken offline and will be replaced with a new server when node3 runs low on capacity.

All jam sessions should work again now that node3 is handling them. Please let me know if there are any issues.

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